Register a device on vip access3/6/2024 ![]() The VIP Access client may send Symantec servers certain non-personally identifiable device-specific information which can help in secured provisioning of the VIP credential and help debug the VIP Access application in case of failures. Enter the number in the Security Code 1 box in Okta (step 3). Enter the matching Credential ID box in Okta (step 3). On the VIP Access main screen, you will find the following: Credential ID is the first box. This ensures your instance of the VIP Access application is secured to a specific device and cannot be duplicated on another device by a malicious agent. VIP Access on a Mobile Device: Launch the Symantec VIP app on your mobile device. Where possible, this data is stored in the user’s profile on the device. VIP Access uses device and user-specific information to secure the operational data on the mobile device. VIP Access does not collect or send any personally identifiable information from the device to Symantec for tracking purposes. On the contrary, this is due to the lack of granular access controls on specific data collected. The user must tap the Allow button on the device to perform the second-factor authentication and complete the sign-in. This may lead end-users to believe VIP Access may be accessing significant personal information. VIP Access Push: For users who have installed VIP Access on their registered mobile devices, VIP Service sends a VIP Push notification message to the mobile device. Identify a remote number connected by a call to the phone or from the phoneĬertain mobile platforms (in particular, Android devices) display a message indicating VIP Access needs access to a broad set of device and user information.Access information that can determine whether a call is active and the remote number connected by a call.Log other applications activity running on the device.The Symantec VIP access application does not perform any of the following when installed on a mobile device: We are using this API to protect against the cloning of credentials. The VIP Access application requires "READ_PHONE_STATE" permission to fetch the device ID parameter. When you install VIP Access on a mobile device (in particular on Android OS Version 6+) you may see a prompt (see screenshot below) requesting certain device permissions to be granted, by the user, for proper usage of the application. The users of the VIP Access application must accept the terms found here to install and register the VIP Access application: VIP Access End User License Agreement. This article is a general end-user understanding of the workings of the VIP Access application and is not a legal privacy statement. This article explains why permissions are needed, what information is used on the device, and what information is sent to Symantec.
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